FAQ
Frequently Asked Questions
Find quick answers to the most common questions.
Orders & Shipping
Yes, Palmie covers all shipping costs.
Palmie ships worldwide.
12–14 business days on average (may vary by location).
Product & Warranty
Yes, every Palmie includes a 1-Year Manufacturer Warranty.
Palmie's bionic hand technology mimics real massage therapy for neck & shoulder relief.
Returns & Refunds
You may request a return within 30 days of receiving your product (see Return Policy).
Contact us at palmierelax@gmail.com.
Support
Email us at palmierelax@gmail.com. We respond within 24–48 hours.
Still have questions? We're here to help — reach us anytime via our Contact Page.