FAQ

Frequently Asked Questions

Find quick answers to the most common questions.

Orders & Shipping

Yes, Palmie covers all shipping costs.

Palmie ships worldwide.

12–14 business days on average (may vary by location).

Product & Warranty

Yes, every Palmie includes a 1-Year Manufacturer Warranty.

Palmie's bionic hand technology mimics real massage therapy for neck & shoulder relief.

Returns & Refunds

You may request a return within 30 days of receiving your product (see Return Policy).

Contact us at palmierelax@gmail.com.

Support

Email us at palmierelax@gmail.com. We respond within 24–48 hours.

Still have questions? We're here to help — reach us anytime via our Contact Page.